We partner with our nationwide network of independent service and supply companies to provide reliable chemistry, equipment installation, troubleshooting and maintenance. These experts are trained to support Sterile Processing Departments (SPD) with specialized services, including trouble shooting, formula selections, chamber descaling and routine cleaning and maintenance. Our approach ensures equipment is set up correctly, maintained for peak performance, delivers high efficiency results and is compliant with medical standards. By leveraging local providers, we deliver responsive, consistent service and support to healthcare facilities across the country.

Proper water quality is essential for the performance and longevity of SPD systems and results. We offer water testing services and sampling kits as part of our system performance evaluation. We leverage Intercon’s analytics laboratory capacity to provide detailed water/performance analysis. Testing identifies specific water conditions, ensuring accurate assessment of factors that impact cleaning and sterilization outcomes. With these test results, we specify the optimum product combinations for your facility’s unique water conditions.

Our in-house analytics laboratories provide critical testing that demonstrates which products deliver the best performance for specific SPD applications. This evidence-based approach ensures that SPD managers can make informed decisions with confidence. Beyond testing, our technical team offers personalized guidance to help select and implement the right solutions from our product lines. With both scientific validation and expert support, we give facilities the tools to achieve consistent, highest-quality results at optimum costs.